Information / Privacy policy

Privacy policy

Last Updated: August 23, 2026

RUMMY (“RUMMY”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you may have when you use our website, place an order, or otherwise interact with our Services.

By using our website or Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

RUMMY acts as the data controller for personal data collected through our website, online store, and other services provided by us (collectively, the “Services”).

For privacy-related questions or requests, you can contact us:

Email: rummyua@gmail.com
Worldwide Email: rummywhy@gmail.com
Telegram: @rummycore
Founder Instagram: b.turynsky

2. Personal Data We Collect

Depending on how you interact with our Services, we may collect the following categories of personal data.

Personal Information

Full name
Email address
Phone number
Other information you voluntarily provide to us

Order and Delivery Information

Shipping address
City
Country
Postal code
Order details
Delivery and tracking information

Payment Information

Payments are processed through third-party payment providers.

We do not store full payment card numbers on our own servers. Payment providers may collect and process payment information in accordance with their own privacy policies and security standards.

Technical and Usage Information

When you visit our website, we may automatically collect certain technical information, including:

IP address
Device type
Operating system
Browser type
Browser language
Approximate location based on technical information
Website activity and interaction data
Cookies and similar technologies

Communications

We may collect and retain information contained in communications between you and RUMMY, including customer support messages, emails, and other inquiries.

3. How We Use Your Personal Data

We may use your personal data for the following purposes:

To process and fulfill your orders.
To arrange delivery and provide shipment tracking.
To communicate with you regarding your orders.
To provide customer support.
To respond to questions, requests, and inquiries.
To process payments and prevent fraudulent transactions.
To maintain and improve our website, products, and Services.
To analyze website performance and customer interactions.
To protect the security and integrity of our Services.
To detect, investigate, and prevent fraud, abuse, or other unlawful activity.
To comply with legal, tax, accounting, and regulatory obligations.
To send marketing and promotional communications where you have provided consent or where such communications are otherwise permitted by applicable law.

We will not use your personal data for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.

4. Legal Bases for Processing

Where applicable, we process personal data on one or more of the following legal bases:

Performance of a Contract

We process your information when it is necessary to fulfill an order, provide requested Services, or take steps at your request before entering into a contract.

Legitimate Interests

We may process personal data where necessary for our legitimate interests, including:

Website and business security.
Fraud prevention.
Customer support.
Service improvement.
Website analytics.
Protection of our legal rights and property.

We will consider your rights and interests when relying on legitimate interests.

Consent

Where required by applicable law, we process personal data based on your consent, including certain marketing communications and non-essential cookies.

You may withdraw your consent at any time.

Legal Obligations

We may process or retain personal data where necessary to comply with applicable laws, regulations, court orders, tax requirements, accounting obligations, or other legal requirements.

5. How We Share Your Personal Data

We do not sell your personal data.

We may share personal data with trusted third parties where necessary to operate our business and provide our Services.

These may include:

Payment Providers

Payment processors, banks, and financial institutions that process transactions and payments.

Shipping and Delivery Providers

Courier companies, postal services, and logistics providers necessary to deliver your order.

Technology and Service Providers

Third-party providers that support our business, including:

Website and e-commerce hosting providers.
Analytics providers.
Customer support platforms.
Email and communication providers.
Marketing and advertising platforms.
Security and fraud-prevention services.

Legal and Regulatory Authorities

We may disclose information where required by law or where reasonably necessary to:

Comply with legal obligations.
Respond to lawful requests from authorities.
Protect our rights, property, or safety.
Investigate fraud, abuse, or unlawful activity.

Third-party service providers are expected to process personal data only for legitimate business purposes and in accordance with applicable privacy requirements.

6. Shopify and Third-Party Services

Our online store may be operated using third-party e-commerce, payment, hosting, analytics, and other technology services.

These providers may process personal data on our behalf or independently in accordance with their own privacy policies and applicable laws.

When you use third-party services through our website, your information may be processed according to both this Privacy Policy and the relevant third party's privacy policy.

7. International Data Transfers

Because we operate internationally and work with service providers located in different countries, your personal data may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we use appropriate legal safeguards for international data transfers, which may include:

Standard Contractual Clauses.
Adequacy decisions.
Other legally recognized transfer mechanisms.
Appropriate technical and organizational safeguards.

By using our Services, you acknowledge that your information may be processed internationally, subject to applicable privacy laws.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

The purpose for which the information was collected.
Whether you maintain an account or have an active relationship with us.
Legal, tax, accounting, or regulatory requirements.
The need to resolve disputes or enforce our agreements.
Security and fraud-prevention requirements.

Marketing information will generally be retained until you unsubscribe or withdraw your consent, where applicable.

When personal data is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on your country or region, you may have certain rights regarding your personal data.

These may include the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data.
Request restriction of processing.
Object to certain types of processing.
Request data portability.
Withdraw consent where processing is based on consent.
Opt out of marketing communications.
Lodge a complaint with the relevant data protection or supervisory authority.

These rights may be subject to legal limitations or exceptions.

How to Exercise Your Rights

To submit a privacy request, contact us using the information provided in the Contact section of this Privacy Policy.

We may request additional information to verify your identity before processing certain requests.

10. Marketing Communications

If you subscribe to our newsletter or otherwise provide consent where required, we may send you information about:

New collections.
Product launches.
Restocks.
Special offers.
Promotions.
Other RUMMY updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending essential transactional messages, such as order confirmations, shipping updates, or other communications necessary to provide our Services.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our website.

Cookies may be used to:

Enable essential website functionality.
Remember preferences.
Understand how visitors use our website.
Measure website performance.
Improve our Services.
Support marketing and advertising activities where permitted.

Some cookies are necessary for the operation of our website, while others may require your consent depending on applicable law.

You can manage or disable cookies through your browser settings and, where available, our cookie consent tools.

Please note that disabling certain cookies may affect the functionality of our website.

12. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction.

These measures may include:

Encryption.
Access controls.
Secure payment processing.
Data backups.
Security monitoring.
Restricted access to personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

13. Children's Privacy

Our Services are not intended for children who are not legally permitted to use online shopping services without parental or guardian involvement.

We do not knowingly collect personal data from children where such collection requires parental consent.

If we become aware that we have collected personal data from a child without the required consent, we will take reasonable steps to delete that information.